Sunday, January 9, 2011

Old AOL Versions

I recently set up a customer's new desktop computer.  The desktop came with Windows 7 and the new Internet Explorer 8 browser.  The customer was not interested in using Windows Mail because she preferred AOL.  It has been years since I have even looked at AOL.  After setting up the AOL email, the customer complained she did not like the newer version, and wanted to go back to the old version she was using on her old XP desktop.

I explained to the customer that for security reasons, it was not really a good policy to return to old software versions of any kind.  Software is not only upgraded for design purposes, but many times programming problems are corrected as well as improved security, especially in email related programs like AOL.

There was no convincing the customer.  She did not want to learn a new way of handling her email application. 

I proceeded to search the AOL site for instructions on how to return to the earlier version of AOL.  AOL confirmed my suspicions that the old versions are not supported.  I relayed this information, but my customer was unrelenting.  After searching Google for awhile, I was able to find a site containing old versions of AOL for those people unwilling to change.  If you know someone that fits in that category, check out this link for your version, because "newer is not always better". because newer is not always better
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