Add New Hardware

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1. Today a customer brings you his computer and external hard drive.  He claims the hard drive does not work. His computer runs Windows XP Professional. After examining the hard drive manual, you discover it is not Plug and Play. The customer has the disc containing the driver files. The computer is turned on but the external drive is not connected. What steps do you take to install the hard drive so the operating system can see it?

• Connect the external drive to the computer.
• Turn on the computer.
• Open Control Panel/Printers and Other Hardware
• Click Add Hardware link.
• Choose Add New Hardware device from the list.
• Choose Yes I have already connected the hardware option.
• Choose the option to select the hardware from a list.
• Choose the hard drive from the list of common hardware types.
• Specify the location on the disc that contains the driver files.

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