Friday, November 5, 2010

Paper jams on a laser printer

huge laser printerImage by Digiart2001 | jason.kuffer via Flickr

You have been having frequent paper jam problems with your laser printer for the last year, even though the humidity in your office is never too high or too low.

What should you do?

Answer:  Install a maintenance kit.  Paper jams occur when a paper is stuck in the printer or due to malfunctioning pickup rollers and registration rollers.  Installing a maintenance kit will replace paper pickup rollers.  The maintenance kit includes a fuser, a transfer roller, a pickup roller, a registration roller, and six feed rollers.  After installing the maintenance kit, print a test page and reset the page counter.  If your printer has multiple paper trays, you will need to print a test page for each paper tray.

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